International Wholesale Shipping & Customs Documentation
An export order that clears customs on the first attempt and one that gets stuck at the border look identical on the invoice — the difference is entirely in the paperwork and the process behind it.
This guide covers how international orders work for B2B iPhone buyers: EU vs. non-EU shipping, the customs documentation that comes with every export lot, realistic delivery timeframes, and how payment is structured for new and established export customers.
By TR Admin · Last updated: 2026-07-08
EU vs. non-EU: how international orders differ
All stock ships from our warehouse in Horn-Bad Meinberg, Germany, with EU and worldwide export documentation included as standard. For EU buyers, that means a straightforward intra-community delivery; for everyone else, it means a full export shipment with customs clearance built into the process from the start.
Current recurring export lanes include West Africa, Eastern Europe, the Middle East and South Asia, and grade mixes are built for the destination market rather than shipped from whatever happens to be on hand — B/C-grade iPhone 11/12 volume for West African markets, A/B mixes on the 12–14 range for Eastern Europe, and high-grade Pro models for Gulf markets.
Customs documentation on every export shipment
A commercial invoice, a packing list with per-unit IMEIs, and export declarations are standard on every non-EU shipment — not an optional extra you have to request. Where a destination requires additional certificates, we prepare them with you before the goods leave the warehouse, rather than leaving you to sort it out after the fact.
The per-unit IMEI packing list does double duty: it clears customs and lets you independently re-verify every device against blacklist and activation-lock databases on arrival, for example via imei-safe.de.
Delivery timeframes: EU and beyond
Most EU orders ship from our German warehouse within 48–72 hours of payment. For destinations outside the EU, transit time depends on the freight mode: air freight for velocity when speed matters most, consolidated freight for cost when it does not.
Tell us your destination and priorities — speed or cost — and we quote landed options accordingly rather than defaulting to a single method.
Payment terms for international orders
First transactions with any new export customer run on secured terms — prepayment against documents, escrow, or a small test order — rather than full prepayment to an unverified supplier. This protects both sides while the trading relationship is still new.
Once a trading history is established, relationships typically move to standard trade terms. For a deeper look at how export lots, documentation and grade mixes work together, see our page for exporters & traders and our grading system.
Frequently Asked Questions
Do you ship to markets outside the EU, and which ones?
Yes — worldwide. Current recurring lanes include West Africa, Eastern Europe, the Middle East and South Asia, with grade and model mixes built for the destination. See our exporters page for details.
What if my destination requires import certificates beyond the standard paperwork?
We prepare any additional certificates with you before the goods leave the warehouse, alongside the standard commercial invoice, packing list and export declaration.
How fast will an international order arrive?
EU deliveries typically arrive 48–72 hours after payment. For non-EU destinations, transit time depends on whether we route via air freight (faster) or consolidated freight (cheaper) — tell us your priority and we quote accordingly.
How do payment terms work for a first export order?
First transactions run on secured terms — prepayment against documents, escrow, or a small test order. Once a trading history is established, relationships move to standard trade terms.