What Working With TR Vertriebs GmbH as a Wholesale Supply Partner Actually Looks Like

The process starts with a straightforward inquiry, sent by email or WhatsApp, specifying the models, grades, and quantities you are considering. Sales specialists are typically available Monday through Saturday, 09:00 to 18:00 CET, and initial responses to a new inquiry are typically returned in under 10 minutes during those hours — there is no multi-day wait just to establish contact and confirm availability.

A formal quote is typically returned within one business day. It is built to be usable on its own, without a follow-up call: per-unit pricing broken out by grade, the battery health policy that applies to the units on offer, and the invoicing type, so a buyer can compare it directly against other sourcing options and take it to internal approval if needed.

• Contact by email or WhatsApp with the models, grades, and quantities you need
• Sales specialists typically respond in under 10 minutes, Mon–Sat, 09:00–18:00 CET
• Quotes are typically returned within one business day
• Each quote includes per-unit pricing, battery policy, and invoicing type

Every device is IMEI-verified and checked against blacklist and activation-lock (Find My iPhone) databases before it is cleared for shipment — a step aimed at protecting the buyer from receiving stock that could later turn out to be blocked, reported, or locked to a previous owner's account. This check happens as standard practice, not as a paid add-on or a step that only applies to larger orders.

As a certified Apple partner operating since 2011, TR Vertriebs GmbH runs a 52-step functional and cosmetic diagnostic on each device using NSYS, PhoneCheck, and Blancco, followed by a certified ISO data wipe and an individual test report per unit. Devices are sorted into three grades — Grade A (pristine, with at most minor blemishes near ports, corners, or the logo), Grade A/B (the most-ordered mix, with light signs of use), and Grade B/C (economy, with deeper scratches or small cracked corners that do not affect function) — and the shipment arrives with a packing list that lists the IMEI of every unit in the lot.

• IMEI verification plus blacklist and activation-lock checks on every unit before shipping
• 52-step functional and cosmetic diagnostic per device (NSYS, PhoneCheck, Blancco)
• Certified ISO data wipe and an individual test report per unit
• Packing list with per-unit IMEIs included with every shipment

The minimum order quantity is 10 units per lot — deliberately low for a wholesale relationship. For a prospective partner who has not sourced from TR Vertriebs GmbH before, this is less a sales threshold and more a controlled way to test grading consistency, packaging, documentation, and turnaround on a real shipment before committing budget to a larger, ongoing order.

That first lot is also the point at which the RMA process matters most to a new partner, and it works the same way regardless of order size: if a unit does not match its stated grade, it needs to be reported within 3 days of receipt with photos and the IMEI. Most valid claims are processed within 7 business days, with full resolution completed within 30 business days; the customer covers shipping to TR Vertriebs GmbH, and TR Vertriebs GmbH covers the return shipping. A first order that runs smoothly through this process, end to end, is the clearest signal a partner can get before scaling volume.

• Minimum order: 10 units per lot
• Misgrading must be reported within 3 days of receipt, with photos and IMEIs
• Most valid claims are processed within 7 business days
• Full resolution within 30 business days; customer pays shipping to TR, TR pays return shipping

The catalog spans iPhone 11 through the current iPhone 17 Pro Max, across all three grades, and battery health is guaranteed above 80% on every grade and every model in the range — a baseline a buyer can build resale or refurbishment pricing around without needing to inspect each unit's battery individually before offering it downstream.

Once payment is received by 5 PM CET / German time, dispatch happens the same day; delivery within the EU is typically the next business day, and shipments are fully insured in transit. For most partners, the pattern from there is straightforward: a clean first lot of 10 units builds confidence in grading accuracy and documentation, and subsequent orders scale up in size as the relationship becomes a regular part of the buyer's sourcing mix, with quotes, invoicing, and the same verification standard applying at any volume.

• Full range: iPhone 11 through the current iPhone 17 Pro Max
• Battery health guaranteed above 80% on every grade and every model
• Payment received by 5 PM CET = same-day dispatch
• EU delivery typically next business day, fully insured